F.A.Q.

Subscription services

      Sign up for a reoccurring subscription to continuously receive your Essentials Kit.

      Estimated Time of Arrival

        Orders will be shipped daily using local, standard or expedited shipping services. Shipments can we expected to arrive within 7-14 days from the time of purchase. 

        Once your package ships, you will receive an email with tracking information

        If you have any questions about your order, please email us at support@personalprotectiveclub.com

        Where is Personal Protective Club?

          Personal Protective Club is based out of Los Angeles, California.

            Giving Back to Humanity 

              We will be donating a portion of our proceeds to The Ocean Cleanup which is an organization that has pledged to clean up all of the plastic waste from our oceans. Since this pandemic has started nearly 180 million masks and 150 million gloves are used every month, many of which have been seen polluted the oceans. We want to make sure this waste will be mitigated to ensure no heavy impacts to our planet. 
                    How do I cancel an order?
                      To cancel your order, please contact Customer Service by email at support@personalprotectiveclub.com on the day that you placed your order. Due to our desire to promptly ship out customer orders, we cannot guarantee that your order can be cancelled. However, we will make every effort to cancel your order provided that it has not entered the shipping process. 
                          Custom or bulk orders. 

                            For custom or bulk purchases of our Essential Kits please email us directly at team@personalprotectiveclub.com

                            Returns

                            To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

                            Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please see below for an update on returns due to COVID-19. 

                            To complete your return, we require a receipt or proof of purchase.

                            Due to COVID-19 and the nature of Masks being worn on the face, we are not accepting any returns on these items whether they are open or unopened